Refund & Return Policy
Returns & Exchanges
At Cavyar Ltd., we are committed to providing high-quality apparel that aligns with our mission of giving back. Since our products are printed on demand, we do not accept returns or exchanges unless the item is defective, damaged, or incorrect.
Eligibility for Returns & Replacements
We will gladly replace or refund an item if:
βοΈ The product arrives damaged or defective
βοΈ You receive the wrong item or incorrect size (if different from what you ordered)
π To qualify for a replacement or refund, you must contact us within 7 days of receiving your order and provide the following:
- Your order number
- Clear photos of the damaged, defective, or incorrect item
- A brief description of the issue
π© Email us at [Your Support Email], and our team will assist you.
Non-Returnable Items
We are unable to accept returns or exchanges for:
π« Items where the incorrect size was ordered (please refer to our size chart before purchasing)
π« Buyerβs remorse or change of mind
π« Customized or personalized items (unless defective or incorrect)
2. Refund Process
Once we verify your claim, we will:
β
Offer a replacement at no extra cost OR
β
Issue a refund back to your original payment method
Refunds typically take 5-10 business days to process.